Prism Pointe Technologies™ - IMAC and Disposal

In today’s rapidly changing world, your IT assets, like your business, are constantly on the move. PPT’s extensive network of certified technicians allows us to provide complete services for Installations, Moves, Adds and Changes throughout the US and most of the world. PPT provides a complete range of IMAC and Disposal agreements customized to meet your specific needs. Our technicians carry certifications for most major manufacturers including IBM/Lenovo, HP, Dell, Cisco, Fujitsu, Panasonic, Lexmark etc. We also offer IT asset disposition services in a manner consistent with all Federal guidelines.

Field Services
Technology only delivers on the promise of increased productivity and profitability if it remains available and reliable. Through innovative on-site service programs designed and customized to meet the up-time demands of your end-users, Prism Pointe Technologies™ provides warranty and post-warranty support programs with customer satisfaction as the primary objective.

These service offerings cover the entire life cycle of your computing platforms. From service plan development and implementation to the on-going management and maintenance of a diverse and potentially geographically dispersed equipment and system population, our experts rely on years of experience, best practices and sophisticated support systems and tools to deliver service on your behalf.

In addition to programs specifically developed and customized for you, our portfolio includes:

On-Site Installation Services
In an era when the need to gain and maintain a competitive advantage often depends on new applications and leading technology, end-users, IT managers and business executives are all intolerant to delayed implementations. Success is assured through experience, careful planning, skilled management and effective training. Prism Pointe Technologies™ provides these assurances. Our portfolio includes:

Moves, Adds and Changes Services
Constant and Rapid change is a fact of life when deploying and managing IT effectively. Hardware, Software and Operating systems along with highly mobile workforces create the need to manage this change. PPT has developed an extensive offering to address these needs in an extremely cost effective manner. Our objective is to simplify the management of the entire process.

PPT offers expert onsite services for standard, moves, adds and changes as well as disposal. We offer the services for most notebook, desktop, servers, workstations printers, copiers, networking equipment etc. from most major OEM’s. Our services include:

Since all of these services are specific to the end user environment, please contact a PPT representative to obtain a customized and flexible proposal.

Project Management Institute (PMI) Based Project Management Services
PPT Provides Project Management services based on the Project Management Institute practices tailored to meet your organization's unique requirements. Our on-staff certified Project Management Professionals (PMP) have years of practice in the Planning, Executing, and Controlling phases of the project lifecycle.

PPT manages a barrage of projects for state and local governments and companies in the healthcare, defense, manufacturing, oil & gas, financial and telecommunications industries.

In an era when maintaining a competitive advantage often relies on cutting edge technology, success is assured through Prism Pointe Technologies™ experience, careful planning, skilled management and effective training.

Our North American based consulting team provides both hardware and software evaluation as well as recommendations and implementation strategy recommendations. Armed with solid research and an extensive understanding, our team will ensure that your investments in technology support your short and long-term goals and strategies.

Depot Services
Prism Pointe Technologies™ provides state-of-the-art global depot maintenance facilities for strategic IT product repair on most computers, monitors, laser printers and peripherals devices. PPT Depot Services offers a very convenient, cost-effective way to repair and upgrade hardware.

PPT Depot Maintenance Service contracts are structured to provide the most flexible pricing models and service options. All contracts are customized to specifically meet customer requirements and pricing models consider parts, shipping and repair service. Our pricing models include "utility" pricing (pay-as-you-go), fixed monthly pricing, and time and materials.

With Brick and Mortar repair facilities across the States, Germany, South Korea, Japan, Kuwait, Bahrain, Saudi Arabia, and more locations coming on-line every quarter, we're sure to be able to cover your local and remote depot needs.

On-Site Troubleshooting
With most companies outsourcing their IT departments to local vendors, managing these multiple relationships with multiple vendors becomes more of a burden when the sites increase. Prism Pointe provides a one-stop solution to handling troubleshooting anywhere in the world through one convenient source.

With one call, help is on the way regardless if the location is downtown New York or the outskirts of Australia: PPT has you covered.