Prism Pointe Technologies™

PPT’s extensive network of certified technicians allows us to provide complete On-Site Maintenance throughout the US and most of the world. PPT provides a complete range of maintenance agreements customized to meet your hardware maintenance needs. Our technicians carry certifications for most major manufacturers including IBM/Lenovo, HP, Dell, Cisco, Fujitsu, Panasonic, Lexmark etc. Our offerings are all customized to meet your specific needs and can include: Time and Materials only, Full On-Site Maintenance including Labor, Parts Replacement and Help Desk support. Offerings can also be customized to meet various response and coverage times from 8x5 to 24x7x365 and from next day to 4 hour on-site response times.

The Flex-Plan
PPT offers a "Flex-Plan" solution to provide the most cost-effective and responsive support services to its customers and partners. The PPT flex-plan allows for a strategic combination of depot maintenance and on-site services to best meet each customer's requirements. PPT pricing models vary for warranty and post-warranty packages, ranging from per box pricing to per incident pricing.

Your Best Solution
Each solution is tailored to meet your current and future service requirements. PPT's global support capabilities are unparallel in the industry.

Warranty Uplifts and Extensions
Why pay for expensive Original Equipment Manufacturer (OEM) Warranty Service and Extended Warranty Service Packs?

PPT can provide the same quality at a fraction of the OEM price. Our Field Service Technicians manufacturer's certifications consist of all major makes of computers, servers, notebooks, laser printers and peripherals. PPT's warranty uplifts and extensions are in place today with numerous Federal, State and Local Government and Enterprise level accounts covering hundreds of thousands of pieces of equipment.

PPT has warranty service packages for all desktop and LAN/WAN equipment including laptops and "All-in-One" office machines and can be tailored to meet the demanding needs of your critical operational environment.

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