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PPT’s extensive network of certified technicians
allows us to provide complete On-Site Maintenance
throughout the US and most of the world. PPT provides
a complete range of maintenance agreements customized
to meet your hardware maintenance needs. Our technicians
carry certifications for most major manufacturers
including IBM/Lenovo, HP, Dell, Cisco, Fujitsu,
Panasonic, Lexmark etc. Our offerings are all
customized to meet your specific needs and can
include: Time and Materials only, Full On-Site
Maintenance including Labor, Parts Replacement
and Help Desk support. Offerings can also be customized
to meet various response and coverage times from
8x5 to 24x7x365 and from next day to 4 hour on-site
response times.
PPT offers a "Flex-Plan" solution
to provide the most cost-effective and responsive
support services to its customers and partners.
The PPT flex-plan allows for a strategic combination
of depot maintenance and on-site services to
best meet each customer's requirements. PPT
pricing models vary for warranty and post-warranty
packages, ranging from per box pricing to per
incident pricing.
Each solution is tailored to meet your current
and future service requirements. PPT's global
support capabilities are unparallel in the industry.
Why pay for expensive Original Equipment Manufacturer
(OEM) Warranty Service and Extended Warranty
Service Packs?
PPT can provide the same quality
at a fraction of the OEM price. Our Field Service
Technicians manufacturer's certifications consist
of all major makes of computers, servers, notebooks,
laser printers and peripherals. PPT's warranty
uplifts and extensions are in place today with
numerous Federal, State and Local Government
and Enterprise level accounts covering hundreds
of thousands of pieces of equipment.
PPT has warranty service packages
for all desktop and LAN/WAN equipment including
laptops and "All-in-One" office machines
and can be tailored to meet the demanding needs
of your critical operational environment. |