IT System downtime can cripple an organization
and cause, lost productivity, lost customers
or lost service to the citizens, none of which
are acceptable in today’s world. PPT recognizes
this and has built a flexible, customizable
service offering which includes, multi-vendor
hardware support, both in warranty and post-warranty.
We also offer escalated Service Level Agreements
(SLA’s) such as, 4 hour and 8 hour on-site
response, Next Business Day (NBD) service.
Why pay for expensive Original
Equipment Manufacturer (OEM) Warranty Service
and Extended Warranty Service Packs?
PPT can provide the same quality
at a fraction of the OEM price. Our Field Service
Technicians manufacturer's certifications consist
of all major makes of computers, servers, notebooks,
laser printers and peripherals. PPT's warranty
uplifts and extensions are in place today with
numerous Federal, State and Local Government
and Enterprise level accounts covering hundreds
of thousands of pieces of equipment.
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